Service & Maintenance

Service Trouble Calls

If you experience trouble with your stairlift, porchlift or elevator, please telephone us, and we will send a service technician on a trouble call. We do service some equipment installed by other companies.

Regular Maintenance

Without regular maintenance, you may experience problems with your lift. Because your lift is a mechanical device, it does require regular maintenance. As with vehicles, maintenance for your lift is a preventative measure to help prevent costly trouble calls and repairs.

In commercial applications, it is mandatory to have a maintenance contract with a minimum of 4 maintenance calls per year.

In private residences, we recommend 2 to 4 maintenance inspections per year, depending on the type of equipment.

We will be happy to provide a maintenance contract for your new or existing lift equipment.

Below is a sample of the multi-point checklist our technician completes when maintaining your lift equipment (some items are not applicable for some types of lift equipment):

Western Elevator Maintenance Call Work Order

After Hours / Emergency Line

If you require emergency service after hours, please call our emergency service number at 778-836-5761.

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